Serivisi ibanziriza kugurisha
01. Kwandikisha amakuru: Abakozi ba serivisi bazandika bitonze ibyo ukeneye;
02. Icyifuzo cyo gukemura: Tuzatanga ibisubizo bijyanye nibyo ukeneye;
03. Ibisobanuro byamakuru: Amakuru y'ibicuruzwa azashyirwa ku rutonde nyuma ya gahunda imaze gusobanurwa;
04. Igishushanyo mbonera: Abatekinisiye bacu bagushushanya gahunda yibicuruzwa kuriwe ukurikije urutonde rwamakuru;
05. Kurangiza gahunda: Gahunda yarangiye nyuma yo gutumanaho.
Serivisi yo kugurisha
01. Icyemezo cy'umusaruro kirekura: itegeko ry'umusaruro ryatanzwe ukurikije ibisobanuro byasobanuwe mumasezerano yo kugurisha;
02. Igenamigambi ry'umusaruro: umusaruro watangiriye mu mahugurwa nyuma yo gusobanurwa tekinike;
03. Igenzura ryiza: ishami rya QC rigenzura ibicuruzwa ukurikije amasezerano nubuziranenge bwikigo;
04. Kubika ibicuruzwa byarangiye: Ibicuruzwa byarangiye bizabikwa neza nyuma yo kugenzura no kuzuza ibisabwa;
05. Amafaranga yishyuwe: kwishyura asigaye mbere yo gutanga;
06. Gutanga ibicuruzwa: amakuru yo gutwara cyangwa kohereza yoherejwe kubakiriya nyuma yo gutanga;
07. Kwishyiriraho no gutangiza: gushiraho ahabigenewe no gutangiza ikigo;
08. Kwakira abakiriya: Kwakira kurubuga n'umukoresha;
09. Gutumiza ibicuruzwa: gutumiza hamwe namakuru ajyanye nabyo bizatangwa neza nyuma ya serivise yo kugurisha.
Serivisi nyuma yo kugurisha
01. Kwiyandikisha Raporo: Nyuma yo kwakira ibicuruzwa bizandika raporo yo gusana birambuye, kugirango bikemure ibibazo muburyo bwose;
02. Ubuyobozi bwa terefone: Umutekinisiye wacu azatanga ubuyobozi bwambere akoresheje terefone cyangwa videwo;
03. Serivise kurubuga: Mugihe bibaye ngombwa, turashobora gutegura serivise yo kubungabunga aho mugihe cya garanti;
04. Ibicuruzwa byibutswe: Ibicuruzwa bizibutswa muruganda kugirango bisanwe mugihe gusana aho bidashobora gukemura ikibazo;
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